Terms and Conditions for Tutorials and Digital Purchases
All online courses and products purchased from The Cupcake Bouquet are subject to the following Terms and Conditions. Please read them carefully, they constitute a binding agreement between you and The Cupcake Bouquet. By purchasing a product, you signify your acceptance of these Terms and Conditions.
When using The Cupcake Bouquet for purchasing and viewing online courses or purchasing a product, you will be requested to read and tick the box indicating you have read, understood and agreed to accept the Terms and Conditions. You must be at least 18 years old to accept the Terms and Conditions.
Online Digital Courses
Distance selling rules for digital services do not apply to The Cupcake Bouquet Online Digital Courses. You are required to confirm you have read the Terms and Conditions prior to purchase as you have no right to a 14 day cancellation with these instant digital courses.
By ticking the box that you have read the Terms and Conditions prior to placing your order you are agreeing that you have read them and agree to the instant access. You will receive your order contract and access details by email once payment has been completed.
Please read the course content carefully before you purchase it as no refunds will be made.
Payment for online courses is via the Stripe system. You can pay by Stripe account or as a Stripe guest using a credit or debit card. Stripe is available in most countries around the globe.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or for any reason does not, authorise payment to us, whether in advance of or subsequent to a payment, we will not be liable for any delay or non-delivery of the products ordered.
The Portal
Online courses purchased are only available for viewing via The Cupcake Bouquet Portal. They are not available for download, unless specifically stated.
Once a course has been purchased you will be supplied with an email link to register your account. You will then choose a password to allow you to access your course via the login service on the portal. It is vital that you enter your email address correctly as this is how you will receive your username and password details.
Once purchased you can view the course when you choose and as many times as you choose for the lifetime of The Cupcake Bouquet.
The Cupcake Bouquet online courses are for individual use only. They are not to be used for teaching purposes or group viewing without the express permission in writing from Anne Craddock, the owner of The Cupcake Bouquet. They are not to be copied or shared with other individuals or amongst groups of people.
Where online orders are placed by Non-UK customers, the prices displayed will be deemed to represent the price in £ sterling. Sales outside the UK will be zero rated for VAT purposes in accordance with current HMRC regulations.
Products to countries outside the UK may be subject to import duty, taxes and any other State, Federal or National charges which may be imposed in the destination country all of which shall be the sole responsibility of the purchaser to pay and indemnify The Cupcake Bouquet from all such charges and any consequential costs and responsibility. Contact the relevant authorities in the destination country for locally specific information.
The Cupcake Bouquet shall not be responsible for any charges that may be levied due to circumstances beyond our control such as customs exam fees or any other charges outside the normal remit of The Cupcake Bouquet. These charges apply to all The Cupcake Bouquet products unless specifically excepted.
The intellectual property rights on the Website and in the Portal, including copyrights, trademarks, trade names, patents, trade secrets, work methods and processes and any other right, are the sole property of The Cupcake Bouquet, or of third parties by whom The Cupcake Bouquet was licensed according to law. These rights apply, among others, to any textual and non-textual information, including images, graphic design, course material, data and its processing, the Website’s computer code and any other detail concerning its operation.
You may not copy, duplicate, distribute, sell market and translate any information, including trademarks, images, pictures, texts and computer code from the Website or Portal, without receiving permission in writing from Anne Craddock, the owner of The Cupcake Bouquet.
Trademarks appearing on the Website (whether registered or not), the name of The Cupcake Bouquet and its trademarks as well as the Website’s Domain name – are the sole property of The Cupcake Bouquet .
I reserve the right to remove access to any online courses if there are any breaches of The Cupcake Bouquet intellectual property rights with no recompense.
The Cupcake Bouquet will not be liable to you for the failure of any equipment, data processing system or transmission link and will not be liable to you as a result of any down-time which may occur.
It is your responsibility to provide accurate personal information and to update your Personal Data as necessary to keep it accurate for us to complete your order. You acknowledge that all the details you provide to us for the purpose of selling and delivering Products to you are correct and that the credit card or debit card that you propose to use is your own or that of a third party who has given you full permission and authority to use it and that you or such third party have sufficient funds to meet the costs of Products ordered.
We will not store your credit card or debit card details anywhere on the Site.
It is your responsibility to ensure that your email address is current otherwise certain functions of the Site will not be available to you. We will only use your Personal Data in accordance with The Data Protection Act 2018 (DPA 2018)
It is your responsibility to maintain the confidentiality and security of your Personal Data especially your username and password.
You may not copy or encourage others to attempt to copy or make use of any intellectual property appearing on www.thecupcakebouquet.co.uk or on The Cupcake Bouquet Portal for any commercial use or in any manner which would constitute an infringement of our copyright.
The computer, internet access and system operated by you and your ability to use the same may affect your ability to purchase any Products from our Site. You acknowledge and agree that any system requirements necessary to preview, and /or view and/or purchase any Products from our Site are your responsibility. We reserve the right to suspend or terminate your access to the Site or parts of it if at our sole discretion we believe you are in breach of any provision of this Agreement. If your access has been suspended or terminated you will not be permitted to re-register or to re-access the Site without our prior consent.
These Terms will be ruled by and construed in accordance with UK laws
Updated 14/09/2025